PLEASE CAREFULLY READ THIS PRIVACY POLICY IN ITS
ENTIRETY PRIOR TO VIEWING AND/OR USING THIS SITE.
This website and any associated websites, sub-sites (“Site”) along
with its Content herein are owned by The Masked Vault (the
“Company,” “we”, “us”, or “our”).
The term “you” shall refer to the user and/or viewer of this Site.
The term “Content” shall refer to any and all written, visual, video
and/or audio information or material contained on the Site, including
but not limited to all emails received from the Company, written
material, blog posts, messages, graphics, memes, photos, images,
forms, documents, templates, and the like.
The term “personal information” may include but is not limited to:
your name; mailing and email address; telephone number; social
media account information; billing and payment information, and
your communications sent to us.
The term “non-personal information” may include but is not limited
to: your Internet Protocol (“IP”) address; the time, date and length
of your visit; traffic data; the referring website; browsing and
navigation patterns, and log files.
Submission of such personal information is voluntary, but without it You may not be able to receive
Our Services. By providing Your personal information, You consent to do so for the purpose of
delivering to You the Service. Pursuant to applicable data protection laws, consider that: If You live
in a country that is a member of the European Economic Area, the way your data is processed and
the current Privacy Policy shall be governed by the General Data Protection Regulation or
Regulation [UE] 2016/679(“GDPR”). If you live in a country outside the European Economic Area,
collection of your personal data shall be governed according to the privacy laws of the State of
California, USA.
We collect your personal information that you have voluntarily
provided to us; and non-personal information that is automatically
collected using data collection technology.
Your Interaction with Us:
you may voluntarily provide your
personal information to us in various ways, including but not limited
to when you: opt in to receive free resources and information; to
receive downloads, subscribe to our newsletter/email list, purchase
a product or service; register for a free or paid event/webinar,
course, class, or the like; contact us with an inquiry, provide
comments, browse our Site; enter a promotion, fill out a form and/or
request to receive other products or services from us.
We use this information to provide you with the requested
information, materials, content, newsletters, promotions/special
offers, the product/service you purchased, the email we promised,
and to improve the performance of our Site.
Communication with Us:
If you communicate with us via email,
phone, mail, chat, through social media, our contact form on our
Site or other form of communication, we will collect your personal
information.
We use this information to facilitate communication with you, to
respond to inquiries, to provide you with support and to maintain
the Company’s records of said communications. We will only use
your personal information for such consumer-related services.
Payment Information
Personal information provided by you to
purchase products or services from the Company, such as payment
and billing information, is collected and processed to fulfill your
order and will not be retained any longer than necessary. We use
this information to run and manage our Site and business, including
but not limited to billing disputes and processing financial
information. We use third-party data processors to collect and
complete payment transactions. We do not retain nor have access
to your payment information.
Social Media Paid Advertising.
Should we use social media paid
advertising and you engage with such advertisements on social
media platforms such as Facebook, Instagram, or others, please be
aware that we may collect and utilize data to enhance the
relevance of our promotional content. This data includes
information related to your interactions with our ads, demographic details, and, in some cases, the location from which you access our
advertisements. Our primary goal in utilizing this data is to deliver
tailored and engaging content that aligns with your interests and
preferences.
Use of our Site.
If you are browsing the Site, you are not required
to provide personal information to do so.
By voluntarily providing your personal information to us, however,
you are providing consent for us to use, collect and process said
information. Please note that if you provide your personal
information in a public setting, where said information is viewable
by others, (e.g. commenting on a blog or social media) you
acknowledge and accept that the Company is not responsible for
others’ use of that information.
Non-Personal Information Collected Using Data Collection
Technology:
We automatically collect non-personal information regarding your
activity on our Site.
This information, if collected, is collected using computer code sent
to your computer known as “cookies” and/or is collected using
computer code sent to your browser, known as “pixels”. We use
this information to maintain and improve our Site, enhance your
user experience and for marketing purposes. We will not use your
IP address to personally identify you.
We will also automatically enroll you to our email list to receive free
additional email messages from the Company any time that you
provide your personal information to us. However, you can
unsubscribe at any time by clicking the unsubscribe button located
at the bottom of every email from the Company. The opt-out list,
also known as a suppression list, will be maintained for compliance
purposes.
Overall, we use your personal information to manage our
relationship with you and business operations.
We will collect, use, share and otherwise process your personal
and non-personal information in accordance with this Privacy
Policy. We may internally share and process your personal and
non-personal information within our Company. The Company’s
personnel may have access to such information to provide and
operate our products or services or Site in the normal course of
business.
We will not sell, trade, share or otherwise disclose your personal
information to unrelated third-parties without your prior written
consent or another valid basis as permitted by law.
At our discretion, we may offer third-party products, services,
material, information or website links to other websites on our
Site. We have no responsibility or liability for the content or privacy
policies associated with these third-parties, who may or may not
have their own privacy policies. If we become aware that our thirdparty providers are using or improperly disclosing your personal or
non-personal information, we will take all commercially reasonable
steps to cease or correct the improper use and disclosure.
Although we conduct a majority of the data collection, we do
engage certain third-party service providers to assist us in providing
our products or services to you and for no other purpose. The
following providers, which we use, may have access to your
personal information:
• An email delivery service
• An online webinar/course provider
• A cloud service provider
• A gateway/payment provider
• A hosting service provider and
• A website analytics provider.
We may also disclose aggregated, non-personal information
received from third-party providers without restriction.
We use Google Analytics to analyze the usage of our Site and the
traffic thereto. It helps us understand how you use and interact with
our Site. Google Analytics gathers this information about you and
your use of our Site by the use of cookies (for more information
please refer to the below section entitled “Cookies Policy”). This
information is then gathered as it relates to our Site and is used to
create reports about users’ interaction with our Site and to
understand how traffic is driven to our Site. Additional information
about how Google uses data received from its partners, like us, is
available at: https://www.google.com/policies/privacy/.
We may also use Google Ads and/or Facebook Ads to measure
performance and provide advertising campaigns that report back
insights into how you and others saw and/or interacted with the
ad(s). We may also use remarketing and/or retargeting ads for
marketing purposes and to market our products and/or service
and/or Site with other third-party companies, such as
Instagram/Facebook/Google, based on your past history of visiting
our Site. This may be accomplished via pixels, cookies or other
similar automatic data collection technology.
The Company reserves the right to use tracking pixels, which
collects data on visitors to our Site from social media platforms
such as Facebook. This helps us track conversions from targeted
ads, track user behavior, collect web traffic, optimize ad
performance, and build a targeted audience for remarketing and
future marketing purposes, similar to a cookie.
A cookie is a small amount of information that’s downloaded to your computer or device when
you visit our Site. We use a number of different cookies, including functional, performance,
advertising, and social media or content cookies. Cookies make your browsing experience
better by allowing the website to remember your actions and preferences (such as login and
region selection). This means you don’t have to re-enter this information each time you return
to the site or browse from one page to another. Cookies also provide information on how
people use the website, for instance, whether it’s their first time visiting or if they are frequent
visitors.
We will only keep your personal information for as long as you want
to stay connected with us. As this time will vary, there is no precise
duration to provide. As a general rule, however, we will continue to
send you email messages and newsletters via our email
subscription (which you either signed up for or were automatically
enrolled via other activities on our Site) until you opt out of these emails.
For payment and sensitive credit/debit card information, we use a
Secure Socket Layer (SSL) certificate (technically a Transport
Layer Security aka “TLS certificate”), which is an encryption
security protocol to protect this information. The SSL/TLS certificate
encrypts this data and ensures that anyone who intercepts the data
can only see a scrambled set of characters and the information is
safe and only visible to the website in which it was entered. We do
not store or process this information personally on our server, but
instead use a third-party service provider.
We use safeguards that are commercially responsible and
accepted in the industry to protect your personal information. You
acknowledge that we cannot prevent all misuse and unauthorized
access to your personal information and hold us harmless should
your personal information be tampered and/or intercepted without
your or our consent. This includes a release of all claims
associated with the unauthorized third-parties’ use of said
information.
Should a data breach occur, we will promptly notify you within 10
business days of the known breach unless you reside in the United
Kingdom and/or the European Union, which requires notices of a
serious data breach within 72 hours after we become aware of said
breach.
You may have additional rights depending on where you live,
please refer to sections below regarding “Territories”.
You may be required to create an account with a username and/or
password to login and access certain features and/or content on
our Site, or to use certain products or services. You are solely
responsible for maintaining the confidentiality of your account’s
login credentials (i.e. username and password). Additionally, you
are solely responsible for any activities, by you or others, that may
occur through your account and accessed via your login credentials.
We are not liable for any unauthorized use of your account or
security information or breaches of your account due to the unauthorized use of your login credentials. We highly recommend
that you log out of your account after each session ends to prevent
unauthorized use or access.
You are not authorized to share your account or login credentials
with anyone other than yourself so that others may not gain
unauthorized access to our Site or Content via your account and/or
login credentials.
You have certain rights in relation to the personal data we hold
about you. If you want to see if we have your personal information
and what we have about you, if you want to rectify or update your
information, or if you want us to delete your personal information,
please contact us at the email below. Note, we reserve the right to
refuse your request should we believe the requested changes to be
false, incorrect or fraudulent in nature.
Additionally, if you want to unsubscribe from our email list, simply
click on the unsubscribe button on the bottom of our emails and
follow the instructions. Please note that if you have subscribed to
more than one list, then you will need to unsubscribe from each and
your op ting out may not guarantee that you have been removed
from each list. If you experience any issues unsubscribing, please
contact us for prompt removal at the email below.
If you are a resident of California, you have the right to access the Personal Information we
hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that
your Personal Information be corrected, updated, or erased. If you would like to exercise
these rights, please contact us through our contact page.
If you would like to designate an authorized agent to submit these requests on your behalf,
please contact us at the address below.
Our computer systems, Site and hosted servers are based in the
United States of America (“U.S.”) and the Content on our Site is
directed only to U.S. residents. Additionally, we may use third-party
processors, including payment providers, located in the U.S. As such, your personal and non-personal information may be
transferred internationally to and stored on the servers in the
U.S. Said information is also processed by us in the U.S. Please
note that data protection and privacy regulations may or may not be
equal to the level of protection as in other areas throughout the
world, such as in Canada, the European Union or the European
Economic Area, the United Kingdom, amongst others.
Depending on where you reside, however, you may be entitled to
additional rights as follows:
Our computer systems, Site and hosted servers are based in New
Zealand and the Content on our Site is directed only to New
Zealand residents. Additionally, we may use third-party processors,
including payment providers, located in New Zealand. As such,
your personal and non-personal information may be transferred
internationally to and stored on the servers in New Zealand. Said
information is also processed by us in New Zealand. Please note
that data protection and privacy regulations may or may not be
equal to the level of protection as in other areas throughout the
world, such as in Canada, the European Union or the European
Economic Area, the United Kingdom, amongst others.
By visiting the Site, you unequivocally agree to us collecting
and processing your personal and non-personal information in
New Zealand, the transfer, processing and storage of your
personal and non-personal information from your jurisdiction
to New Zealand, and that only New Zealand laws will govern
such collection and processing.
Depending on where you reside, however, you may be entitled to
additional rights as follows:
If you live in the European Union (“EU”) or the European Economic
Area (“EEA”), then your personal information may fall under the
GDPR.
We will only process and/or collect your personal information as
follows:
•Consent: you will NOT be automatically enrolled in our email list
to receive messages and/or newsletters unless you
affirmatively consent to the same. You can also opt out of any
data collection technology by activating the “Do Not Track”
setting in your browser and/or declining the cookies feature and
unsubscribing from our emails
•
Retention: we will not keep your personal information for any
longer than is necessary. You have the right to access, update
or delete your personal information from our records and can
contact us at the email below
•
Date breaches: we will notify you of any data breaches within
72 hours
•
Legitimate interests: we will only process your personal
information to engage in legitimate business interests, such as
entering into a contract with us or for the performance and/or
enforcement of a contract, communicating with you, providing
our products and/or services to you and your interaction with
our Site.
If you have concerns, questions or requests about how we process
personal data, write to us at the email address below. If we are not
able to adequately address your concerns, you can address them
to the data protection Supervisory Authority in your country,
pursuant to Article 77 GDPR.
If you live in the UK, then your personal information may fall under
the UK GDPR and the Data Protection Act of 2018 (“DPA 2018”).
The DPA 2018 sets out the personal information data protection
framework for UK residents and replaces the Data Protection Act of
1998, coming into effect on May 25, 2018. Note, it was amended
on January 1, 2021 to reflect the UK’s status as outside of the EU.
It supplements the UK GDPR, by providing exemptions, extending
data protection to national security and defense and sets out the
Information Commissioner’s powers/functions.
The UK GDPR is a UK law that became effective on January 1, 2021. It is based on the EU/EEA GDPR, which used to apply to the
UK before January 1, 2021, with some changes.
If your personal information was collected before January 1, 2021
(referred to as “legacy date”), then it will still be subject to the
EU/EEA GDPR as of December 31, 2020 (aka “frozen GDPR”). As
of now, no significant changes exist between the frozen GDPR and
UK GDPR and, thus, please refer to the above section entitled
“GENERAL DATA PROTECTION REGULATION (“GDPR”) for your
additional rights prior to January 1, 2021.
We will only process and/or collect your personal information as
follows:
•Consent: you will NOT be automatically enrolled in our email list
to receive messages and/or newsletters unless you
affirmatively consent to the same. You can also opt out of any
data collection technology by activating the “Do Not Track”
setting in your browser and/or declining the cookies feature and
unsubscribing from our emails
•
Retention: we will not keep your personal information for any
longer than is necessary. You have the right to access, update
or delete your personal information from our records and can
contact us
•
Date breaches: we will notify you of any data breaches within
72 hours
•
Legitimate interests: we will only process your personal
information to engage in legitimate business interests, such as
entering into a contract with us or for the performance and/or
enforcement of a contract, communicating with you, providing
our products and/or services to you and your interaction with
our Site.
If you have concerns, questions or requests about how we process
personal data, write to us at the email address below. If we are not
able to adequately address your concerns, you can address them
to the data protection Commissioner in your country.
If you live in Brazil, then your personal information may fall under
Brazil’s LGPD (Lei Geral de Protecao de Dados Pessoais – often
referred to as “Brazil’s GDPR”). Brazil’s GDPR was signed into law
and has been effective since September 18, 2020. The laws are drafted and based on the EU/EEA’s and UK’s GDPR.
We will only process and/or collect your personal information as
follows:
•Consent: you will NOT be automatically enrolled in our email list
to receive messages and/or newsletters unless you
affirmatively consent to the same. You can also opt out of any
data collection technology by activating the “Do Not Track”
setting in your browser and/or declining the cookies feature and
unsubscribing from our emails
•
Retention: we will not keep your personal information for any
longer than is necessary. You have the right to access, update
or delete your personal information from our records and can
contact us
•
Date breaches: we will notify you of any data breaches within a
reasonable time
•
Legitimate interests: we will only process your personal
information to engage in legitimate business interests, such as
entering into a contract with us or for the performance and/or
enforcement of a contract, communicating with you, providing
our products and/or services to you and your interaction with
our Site.
If you have concerns, questions or requests about how we process
personal data, write to us at the email address below. If we are not
able to adequately address your concerns, you can address them
to the Data Protection Officer in your country
If you reside in Virginia, your personal information entitles you to
additional rights and may be governed under the Virginia Consumer
Data Protection Act (VCDPA).
Virginia residents have the right to request access, correction,
deletion, and sale-opt-out of their personal data. You can exercise
these rights by contacting us at the email address below with your
request or any questions you may have. We will respond within 45
days.
We will not sell your personal data without your consent. We will
only share your personal data with third parties who are necessary
to provide our services to you. We will take all reasonable steps to
protect the privacy and security of your personal data.
In compliance with the CAN-SPAM Act of 2003, all unsolicited
commercial emails from the Company will clearly state the sender
of the email, a legitimate physical address of the Company, a
relevant subject line, that the email is an advertisement or a
marketing solicitation and will include a visible and operable
unsubscribe mechanism below the message to be honored within
10 business days.
We reserve the right, in our sole discretion, to change, modify,
revise, amend, or otherwise alter in any way this Privacy Policy, our
Site, and/or its Content at any time without notice to you. Should
any such changes or revisions occur, the most recent version will be posted on the Site, and will become effective immediately. By
using the Site or Content after the date posted above, you are
deemed to have consented to the revised/updated Privacy Policy.
Should any material changes occur to our Privacy Policy, we will
contact you via email or by a prominent message on our Site.
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